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  • WHAT IF I AM NOT IN YOUR STATE OR COUNTRY?
    If on-site photography or videography is needed, we’re fully equipped to come to you. For certain projects, it may be more efficient to produce the content at our studio and collaborate with you virtually. We’ll work with you to find the best solution that fits your budget.
  • HOW DOES PAYMENT WORK?
    Typically, we require immediate payment for our video services or weekly. However, for projects involving extensive planning and resource allocation, we have implemented a payment structure to ensure a smooth workflow. For such projects, we request an initial 50% payment before the commencement of the project. This advance payment allows us to compensate our team, secure necessary resources, and cover pre-production expenses. The remaining 50% is due before the final product is delivered. This ensures the entire payment is processed before project completion, allowing us to focus on delivering high-quality results. If you have any concerns or questions about this payment arrangement, please don't hesitate to reach out.
  • CAN I REVIEW THE CONTENT BEFORE IT’S FINALIZED?
    As part of our commitment to delivering a final product that aligns with your vision, we offer a specified number of revisions based on the package you choose. This allows you to provide feedback and adjust the video edit until it meets your expectations.
  • HOW FAR IN ADVANCE SHOULD I BOOK YOUR SERVICES?
    To ensure we meet and exceed your expectations, we recommend booking our services at least 15 days in advance, depending on the project's complexity. Here’s why this lead time is crucial: Detailed Planning: Creating a video that aligns with your vision requires thorough planning, including script development, shot lists, and resource coordination. Resource Allocation: Securing equipment, talent, and crew members requires advanced scheduling, ensuring smooth production without last-minute hiccups. Creative Excellence: Rushed projects may compromise quality. Adequate lead time allows for brainstorming, revisions, and fine-tuning, resulting in a more impactful final product. Flexibility: A longer lead time provides flexibility to handle unexpected challenges without compromising the delivery timeline. By booking in advance, you ensure a smoother production process and allow us to give your project the attention it deserves. If you have specific deadlines or events you'd like us to consider, feel free to reach out.
  • PAPERWORK?
    Before we begin your project, you’ll need to sign paperwork, including agreements outlining the scope of work, timelines, deliverables, payment terms, and usage rights. These documents ensure both parties are aligned on project details and protect everyone’s interests throughout the process.
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